{"id":14474,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T07:40:26","guid":{"rendered":"https:\/\/wpbingosite.com\/wordpress\/petio\/?page_id=14474"},"modified":"2022-07-18T06:40:42","modified_gmt":"2022-07-18T06:40:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.pettalk.com.sg\/index.php\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14474\" class=\"elementor elementor-14474\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66e9c05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66e9c05\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4170ba4\" data-id=\"4170ba4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca300dd elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ca300dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<g>\t\t<g>\t\t\t<circle cx=\"256\" cy=\"378.5\" r=\"25\"><\/circle>\t\t\t<path d=\"M256,0C114.516,0,0,114.497,0,256c0,141.484,114.497,256,256,256c141.484,0,256-114.497,256-256     C512,114.516,397.503,0,256,0z M256,472c-119.377,0-216-96.607-216-216c0-119.377,96.607-216,216-216     c119.377,0,216,96.607,216,216C472,375.377,375.393,472,256,472z\"><\/path>\t\t\t<path d=\"M256,128.5c-44.112,0-80,35.888-80,80c0,11.046,8.954,20,20,20s20-8.954,20-20c0-22.056,17.944-40,40-40     c22.056,0,40,17.944,40,40c0,22.056-17.944,40-40,40c-11.046,0-20,8.954-20,20v50c0,11.046,8.954,20,20,20     c11.046,0,20-8.954,20-20v-32.531c34.466-8.903,60-40.26,60-77.469C336,164.388,300.112,128.5,256,128.5z\"><\/path>\t\t<\/g>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7f0e9 title-block-1 elementor-widget elementor-widget-heading\" data-id=\"ba7f0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<span>.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acbdb48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acbdb48\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d2b84b\" data-id=\"2d2b84b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72c70e8 elementor-widget elementor-widget-heading\" data-id=\"72c70e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">01. Exchange\/Refund\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19dfa4d elementor-widget elementor-widget-text-editor\" data-id=\"19dfa4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no&nbsp;<\/span><span style=\"font-size: 1rem;\">refund.&nbsp;<\/span><span style=\"font-size: 1rem;\">To be eligible for&nbsp;<\/span><span style=\"font-size: 1rem;\">exchange\/return<\/span><span style=\"font-size: 1rem;\">, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the original receipt or proof of purchase.<\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">For exchange\/return, please contact 69945696 or send us an email to<\/span><\/p>\n<p><a href=\"mailto:info@pettalk.com.sg\"><span style=\"font-weight: 400;\">info@pettalk.com.sg<\/span><\/a><span style=\"font-weight: 400;\">. We will get in touch with you within 3 working days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When shopping, please take time to make your selection, double checking you have the right size and colour before placing your order. Unfortunately, any postage costs incurred to return a product that has been incorrectly ordered are at the expense of the customer. We will not be able to issue refunds for products maliciously damaged.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46827e5\" data-id=\"46827e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97de7fa elementor-widget elementor-widget-heading\" data-id=\"97de7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">02. Shipping and Fees<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20eb60b elementor-widget elementor-widget-text-editor\" data-id=\"20eb60b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>FREE DELIVERY<\/strong> in Singapore for orders <strong>above $30<\/strong>.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">For orders <strong>below $30<\/strong> a charge of <\/span><b>$3<\/b><span style=\"font-weight: 400;\">\u00a0will be made at checkout.<\/span><\/p><p><span style=\"font-weight: 400;\">Please note that certain busier periods may slow your order down, so please always allow 48 hours from dispatch for your order to arrive.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-654ba5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"654ba5d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79cd7ac\" data-id=\"79cd7ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e8274b elementor-widget elementor-widget-heading\" data-id=\"5e8274b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">03. Payment Method<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ddc240 elementor-widget elementor-widget-text-editor\" data-id=\"5ddc240\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">We are currently only accept the payment via below methods: <\/span><span style=\"font-weight: 400;\">\n<\/span><span style=\"font-weight: 400;\">\n<\/span><span style=\"font-weight: 400;\">1. Bank Transfer &#8211; UOB Bank Account 3353141307\n<\/span><span style=\"font-size: 1rem;\">2. PayNow Via UEN 202126627R<\/span>\n\n<img decoding=\"async\" src=\"https:\/\/www.pettalk.com.sg\/wp-content\/uploads\/2021\/10\/paynow.jpg\">\n\n<span style=\"font-weight: 400;\">Credit cards payment will be available soon.\u00a0<\/span><span style=\"font-weight: 400;\">\n<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-76aaebb\" data-id=\"76aaebb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e341b1 elementor-widget elementor-widget-heading\" data-id=\"9e341b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">04. Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2f0af elementor-widget elementor-widget-text-editor\" data-id=\"bb2f0af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Business Hours:\u00a0<\/span><span style=\"font-weight: 400;\">11am &#8211; 9pm (Daily)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Enquiries:\u00a0<\/span><span style=\"font-weight: 400;\">6994 5696<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Online Order, Call or WhatsApp\u00a0<\/span><span style=\"font-weight: 400;\">8771 9178<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Email:\u00a0<\/span><a href=\"mailto:info@pettalk.com.sg\"><span style=\"font-weight: 400;\">info@pettalk.com.sg\u00a0<\/span><\/a><\/p><p><span style=\"font-weight: 400;\">Address:\u00a0<\/span><span style=\"font-weight: 400;\">50, East Coast Road, #01-12, Roxy Square 1, Singapore 428769<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8602401 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8602401\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c5521ee\" data-id=\"c5521ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23a61e7 elementor-widget elementor-widget-heading\" data-id=\"23a61e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">05. Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcebfb1 elementor-widget elementor-widget-text-editor\" data-id=\"fcebfb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We are currently only accept the payment via below methods: <\/span><span style=\"font-weight: 400;\"><br \/><\/span>We work hard to make sure your products is on its way to you within 3 working days. <strong>FREE DELIVERY<\/strong> in Singapore for orders<strong> above $30<\/strong>. <strong>$3 DELIVERY FEE<\/strong> for orders <strong>below $30<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-632ac44\" data-id=\"632ac44\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions. 01. Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no&nbsp;refund.&nbsp;To be eligible for&nbsp;exchange\/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14474","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Frequently Asked Questions. 01. Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no refund. To be eligible for exchange\/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.pettalk.com.sg\/index.php\/faq\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Pet Talk Pte Ltd - Your Pet, Our Passion\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Faq - Pet Talk Pte Ltd\" \/>\n\t\t<meta property=\"og:description\" content=\"Frequently Asked Questions. 01. Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no refund. 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Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no refund. 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Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no refund. To be eligible for exchange\/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.","og:url":"https:\/\/www.pettalk.com.sg\/index.php\/faq\/","article:published_time":"2020-08-19T07:40:26+00:00","article:modified_time":"2022-07-18T06:40:42+00:00","article:author":"https:\/\/facebook.com\/https:\/\/www.pettalk.com.sg","twitter:card":"summary","twitter:title":"Faq - Pet Talk Pte Ltd","twitter:description":"Frequently Asked Questions. 01. Exchange\/Refund We have a 3 days exchange\/return policy, which means you have 3 days after receiving your item due to supplier\/manufacturers defect. There is strictly no refund. To be eligible for exchange\/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.","twitter:creator":"@https:"},"aioseo_meta_data":{"post_id":"14474","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[],"defaultGraph":"","defaultPostTypeGraph":""},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2021-09-09 07:40:40","updated":"2025-06-04 21:08:41","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.pettalk.com.sg\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tFaq\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.pettalk.com.sg"},{"label":"Faq","link":"https:\/\/www.pettalk.com.sg\/index.php\/faq\/"}],"_links":{"self":[{"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/pages\/14474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/comments?post=14474"}],"version-history":[{"count":24,"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/pages\/14474\/revisions"}],"predecessor-version":[{"id":22108,"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/pages\/14474\/revisions\/22108"}],"wp:attachment":[{"href":"https:\/\/www.pettalk.com.sg\/index.php\/wp-json\/wp\/v2\/media?parent=14474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}